Frequently Asked Questions
Fast answers about shipping, tracking, insurance, timing, and payments.
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How long does vehicle shipping take?
Most coast-to-coast routes take 5–10 days; regional routes are 2–5 days. We confirm your ETA when your carrier is assigned.When will my pickup be scheduled?
After you approve the quote, we match the route and assign a carrier. Typical pickups are 24–72 hours for popular lanes.Do you handle non-running vehicles?
Yes. Mark “Not Running” on the quote so we assign the correct equipment.
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Is my shipment insured?
Yes. All partner carriers maintain active cargo insurance as required by FMCSA.
Note: Our optional Worry-Free Guarantee ($199) is available for consumer vehicles (cars, motorcycles, boats, RVs), not heavy equipment.Will I get photos and paperwork?
Yes, geo-tagged photos at pickup and delivery, plus eBOL and status updates.
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How do I track my shipment?
We provide real-time GPS updates and direct communication with dispatch for ETAs.Who do I contact during transit?
You’ll have your dispatcher’s number and the carrier’s contact once assigned. Our main line is (208) 450-3555.
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Do you ship motorcycles, RVs, and boats?
Yes, nationwide. We also transport ATV/UTV and trailers.Do you haul heavy equipment?
Yes, skid steers, forklifts, compact tractors, mini excavators, small loaders/dozers, lifts, and attachments. Share exact specs for accurate pricing.
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Can I put items inside my car?
Up to 100 lbs in the trunk/cargo area is typically allowed. Heavier loads may affect availability. Ask us before pickup.How should I prepare for pickup?
Remove personal items, turn off alarms, leave ¼ tank of fuel, and provide clear access for loading/unloading.See our 10-Minute Checklist
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What affects price?
Distance, size/weight, route demand, timing, running status, and trailer type (open vs enclosed).When do I pay?
No upfront charges, payment is due once your vehicle has been picked up and transport is underway.
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Where do I request a quote?
Use our form here. To see consumer-vehicle coverage details.
Still have questions?
Still have questions?
We’re happy to help! Get a fast, transparent quote and timeline.

